Disbursement Requests

We offer fast turnaround times for disbursement requests in compliance with public benefit guidelines.

Disbursement requests are made in writing, using a Disbursement Request Form, along with a receipt or some other proof of the item being purchased. In addition to receipts, proof could include a quote from a store, a bill for service to be provided, or potentially other documents that support the request. Home, auto, and vacation purchases require a longer approval/processing time as well as additional documentation requirements. Before making purchase plans, please contact us as soon as possible, as we cannot guarantee approval without prior authorization.

Disbursement requests can be submitted, in writing, with all supporting receipts and documentation in any of the following ways:

•  Email: disbursements@chninc.net

•  Fax: 248-269-1311

•  Mail: Springhill Pooled Accounts Trust, 5505 Corporate Dr, Ste. 300, Troy, MI 48098

We work with individuals to ensure the requested expense is an appropriate expenditure. Typically, Springhill Pooled Accounts Trust will pay the vendor or credit card company directly for the expense.